PSAP Innovation Summit: Technology Blueprint for PSAP Leaders

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December 11th | 8 AM - 5 PM

311 S. Akard Street, Dallas, TX, 75202

PSAP Innovation Summit: Technology Blueprint for PSAP Leaders

Ready to future-proof your PSAP? Join us for this free, one-day event hosted by industry leaders Carbyne, AWS, AT&T, and Tyler Technologies. The PSAP Innovation Summit is your essential guide to navigating the rapidly evolving landscape of emergency communications technology.

Designed for PSAP leaders and IT staff, this educational (non-commercial) summit will provide you with the tools and insights to make informed decisions about your center's future.

Key Sessions Include:

8:00 AM - 8:45 AM
Breakfast: Network with peers and colleagues:

8:45 AM - 8:50 AM
Welcome: Embrace the Future - Why Change Matters Now:

Discover the driving forces behind the urgent need for transformation in PSAP operations.

Speaker: Chris Hill - Carbyne COO

8:50 AM - 9:35 AM
Connected Future: Mastering Interoperability and Ecosystem Integration:

Learn how to seamlessly integrate ESInet, Core Services, Cloud Call Handling, and CAD to enhance your PSAP’s efficiency.

Host: Brett Wrenn, Carbyne

Panel: Mike Guerra, AT&T, Alex Dizengof, Carbyne, Valerie Barger, Ottawa County Central Dispatch

9:35 AM - 9:50 AM
Break:

9:50 AM - 10:20 AM
Cloud vs. Data Centers: How to Migrate to the Cloud:

Uncover the critical advantages of cloud solutions over traditional data centers and what it means for the future of your PSAP.

Speaker: Alex Dizengof, Carbyne, Doug Gartner, AWS

10:20 AM - 10:50 AM
Current State of ESInet: i3 and other solutions:

Learn more about the general landscape for ESInet migration and what’s needed to move forward.

Speaker: Jimmy Lichtenstein, AT&T

10:50 AM - 11:30 AM
Importance of the Last Mile Connectivity:

Gain deeper understanding of last-mile connectivity requirements for a modernized PSAP

Host: Brett Wrenn, Carbyne,

Panel: Mike Guerra, AT&T, Alex Dizengof, Carbyne, Valerie Barger, Ottawa County Central Dispatch

11:30 AM - 12:30 PM
Lunch:

12:30 PM - 1:00 PM
Maximizing ROI: CAPEX vs OPEX:

Unlock the secrets to achieving the highest return on investment for your PSAP's technology purchases. Gain critical insights into evaluating budgeting strategies that empower you to make the most informed and efficient financial decisions.

Speaker: Eric Rosen, Carbyne, Valerie Barger, OK Miami Police Department, Jeff Hannon Guernsey County 911.

1:00 PM - 1:30 PM
Cybersecurity/Protecting your PSAP:

Who are the threat actors? What are the Attack Tactics? Learn to defend against cyber attacks on your PSAP

Host: Deborah Szajngarten, Carbyne

Panel: Paresh Patel, Carbyne; Doug Gartner AWS, Lt. Romy Mutuc and Officer Stephen Garza, Laredo PD.

1:30 PM - 2:00 PM
AI as a Force Multiplier: Leveraging AI to Overcome Staffing and Operational Hurdles:

Explore how AI can be a game-changer in addressing the most pressing challenges in your PSAP.

Host: Brett Wrenn, Carbyne

Panel: Jeff Hannon, Guernsey County 911, Joe Berger, Carbyne

2:00 PM - 2:15 PM
Break:

2:15 PM - 2:45 PM
AI for EMS: How Your PSAP Can Better Command Limited Resources for Medical Callers:

As call volume increases and medical resources remain limited, learn how to better navigate callers, responders, and partners using AI tools.

Speaker: Rex Widmer, GMR

2:45 PM - 3:15 PM
Visual Advantage: Best Practices for Incident Imagery in PSAPs:

Dive in to successful case studies and best practices for implementing effective video policies in your center.

Host: Brett Wrenn, Carbyne, Joe Berger, Carbyne, Jeff Hannon, Guernsey County 911, Valerie Barger, Ottawa County Central Dispatch

3:15 PM - 5:05 PM
Networking Reception:

Enjoy a drink with your hosts and your peers.

Learn About

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December 11th | 8 AM - 5 PM

311 S. Akard Street, Dallas, TX, 75202

Key Sessions Include:

8:00 AM - 8:45 AMBreakfast: Network with peers and colleagues:

8:45 AM - 8:50 AMWelcome: Embrace the Future - Why Change Matters Now:

8:50 AM - 9:35 AMConnected Future: Mastering Interoperability and Ecosystem Integration:

9:35 AM - 9:50 AMBreak:

9:50 AM - 10:20 AMCloud vs. Data Centers: How to Migrate to the Cloud:

10:20 AM - 10:50 AMCurrent State of ESInet: i3 and other solutions:

10:50 AM - 11:30 AMImportance of the Last Mile Connectivity:

11:30 AM - 12:30 PMLunch:

12:30 PM - 1:00 PMMaximizing ROI: CAPEX vs OPEX:

1:00 PM - 1:30 PMCybersecurity/Protecting your PSAP:

1:30 PM - 2:00 PMAI as a Force Multiplier: Leveraging AI to Overcome Staffing and Operational Hurdles:

2:00 PM - 2:15 PMBreak:

2:15 PM - 2:45 PMAI for EMS: How Your PSAP Can Better Command Limited Resources for Medical Callers:

2:45 PM - 3:15 PMVisual Advantage: Best Practices for Incident Imagery in PSAPs:

3:15 PM - 5:05 PMNetworking Reception:

8:00 AM - 8:45 AM
Breakfast: Network with peers and colleagues:

8:45 AM - 8:50 AM
Welcome: Embrace the Future - Why Change Matters Now:

8:50 AM - 9:35 AM
Connected Future: Mastering Interoperability and Ecosystem Integration:

9:35 AM - 9:50 AM
Break:

9:50 AM - 10:20 AM
Cloud vs. Data Centers: How to Migrate to the Cloud:

10:20 AM - 10:50 AM
Current State of ESInet: i3 and other solutions:

10:50 AM - 11:30 AM
Importance of the Last Mile Connectivity:

11:30 AM - 12:30 PM
Lunch:

12:30 PM - 1:00 PM
Maximizing ROI: CAPEX vs OPEX:

1:00 PM - 1:30 PM
Cybersecurity/Protecting your PSAP:

1:30 PM - 2:00 PM
AI as a Force Multiplier: Leveraging AI to Overcome Staffing and Operational Hurdles:

2:00 PM - 2:15 PM
Break:

2:15 PM - 2:45 PM
AI for EMS: How Your PSAP Can Better Command Limited Resources for Medical Callers:

2:45 PM - 3:15 PM
Visual Advantage: Best Practices for Incident Imagery in PSAPs:

3:15 PM - 5:05 PM
Networking Reception: